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Business Analyst Production support

Swift Pace Solutions

This is a Contract position in San Bernardino County, CA posted September 21, 2020.

The Business Process Automation (BPA) Business Analyst will be responsible for analyzing processes and data to identify business process automation opportunities. This includes managing the intake and discovery process of new opportunities, documenting processes, identifying unique steps and data sources to accomplish automation, developing business cases, collecting business requirements, evaluating the feasibility of business process automation, testing and validating BPA, identifying process optimization opportunities, evaluating and optimizing the outcomes of business process automation solutions (i.e. business value realization) and developing business cases. Major ResponsibilitiesEssential Functions (In order of importance, list primary job duties this position is responsible for achieving. Each statement should relate to an end result or objective.) Estimated of Time Spent Identifying, quantifying, qualifying, socializing and supporting implementation of Automation opportunities across the Health Plan 40.0 Driving detailed requirements gathering, process mapping for hand-off into development sprints 30.0 Partner with Technology teams, Operational SMEs, Production Support through agile sprints andor offshore development to ensure BPA automations are built as needed to meet strategic objectives 15.0 Reviewing and advising the Health Plan organization on BPA project feasibility 5.0 Collecting and documenting captured BPA benefits from the Health Plan organization 5.0 Create status and progress reports of the Health Plan BPA automation discovery process and maintain the automation Roadmap Minimum Education (Indicate minimum education or degree required.) bull Bachelor of Science in a Science, Technology, Engineering or Mathematics field or equivalent experience Preferred Education (Indicate preferred education or degree required.) bull Advanced degree in a Science, Technology, Engineering or Mathematics field or equivalent experience or Master of Business Administration (MBA) Minimum Work Experience and Qualifications (Indicate minimum years of job experience, skills or abilities required for the job.) Basic Qualifications 2 years of experience in product management, process improvement, technical consulting, Business Analysis or equivalent experience Preferred Work Experience and Qualifications (Indicate preferred years of job experience, skills or abilities required for the job.) Experience building and executing product roadmaps aligned with business priorities and technology capabilities Experience driving product vision forward through collaboration and coordination with Technology teams, Operations, leadership, Ability to define documentation templates and create project artifacts that are appropriate to the scale of projects. High attention to detail with the ability to manage multiple, competing priorities simultaneously Knowledge or experience with robotic process automation software Knowledge or experience with agile software development Knowledge or experience with process improvement An ability to articulate and clearly communicate complex problems and solutions in a simple and logical manner. Experience working through organizational change, developing and implementing creative solutions. Strong analytical and quantitative skills with the