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New

Call Center Representative

Hire Dynamics

This is a Full-time position in Atlanta, GA posted December 6, 2021.

Hire Dynamics is currently assisting a local client in their search to fill a Call Center Representative job in Atlanta, GA.

As a Call Center Representative, you will be responsible for taking in-bound phone calls and assisting customers.

Apply Now if you meet the qualifications listed below!

Responsibilities for this Call Center Representative include:

  • Taking in-bound calls in a fast-paced environment.
  • Responding to customer inquiries.
  • Research required information using available resources.
  • Provide customers with product and service information.
  • Obtaining a positive attitude and customer mindset.
  • Protect all personal health information at all times.

Qualifications:

  • Must pass assessment test before resumes will be considered.
  • Ability to Work from Home and have a remote working environment free from distractions.
  • Proficient in relevant computer applications.
  • Knowledge of customer service principles and practices.
  • Ability to handle high call volumes during peak times and make sound recommendations.

Experience:
Must have one consecutive year of call center experience

Must be able to pass the following assessments:
Microsoft Word – 80%
Call Center Mindset – 70%
Typing – 30wpm

Schedule:
The hours of the project are 7:00am to 7:00pm (8-hour shift will be assigned), need to be able to work any shift.


Training is 9:00am – 5:30pm Monday-Friday.

Pay: $12.50 / hour

Attendance:
We need people that can commit to working the full shift unless they are on an approved leave (adherence to schedule is a must).

Dress code:
Our attire is business attire (In office)
Must come dressed appropriately for the training

Click on Apply Now to be considered for this Call Center Representative job in Atlanta, GA or you can visit our website www.hiredynamics.com to search for other opportunities that are currently available.
EOE

Job Type: Full-time

Pay: From $12.00 per hour

Schedule:

  • 8 hour shift

Application Question(s):

  • What is your typing speed (wpm)?

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer Service: 1 year (Preferred)

Work Location:

  • One location

Work Remotely:

  • No

Job ID: 13bba65