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Nurse manager staffing office

Community Hospital

This is a Full-time position in Los Angeles, CA posted December 18, 2019.

POSITION SUMMARY The Central Staffing Manager is a skilled and experienced professional Registered Nurse (RN) responsible for excellence in the clinical practice of nursing and the management of patient care.

Reports indirectly the Chief Nursing Officer and directly to the Senior Director of Professional Development and Education, the Central Staffing Manager has 24 hour accountability for the clinical practice of nursing and the delivery of patient care on all units, including the identification and demonstration of abilities to meet special needs and considerations of Age and Population Specific awareness.

This role offers assistance to the leadership team in developing action plans, priorities and objectives that establish the principles of nursing practice and care.The Central Staffing Manager must be an active participant in quality improvement processes, as well as operational procedures.

Assists in the development and implementation of departmental financial resources and fiscal budget.

Manages the coordination of nursing staffing as well as contractual recruitment (Registry personnel) and performance evaluations; ensuring staffing needs are aligned with patient census and house wide safety.

Monitors clinical nurses and supervisors and implements standards for accomplishing quality healthcare delivery that results in increase patient satisfaction.

This position requires the full understanding and active participation in fulfilling the Mission of Martin Luther King, Jr.

Community Hospital.

It is expected that the employee will demonstrate behavior consistent with the Core Values of Martin Luther King Jr.

Community Hospital.

The employee shall support Martin Luther King, Jr.

Community Hospital’s strategic plan and goals.

ESSENTIAL DUTIES AND RESPONSIBILITIES Demonstrates positive interpersonal relationships in dealing with peers, physicians, and other customers to promote efficient teamwork and quality patient care: interpersonal complaints are remedied in a mature fashion; works at establishing good rapport and professional working relationships with all department staff; maintains appropriate interdepartmental communications; able to identify interdepartmental problems and resolve them promptly at the manager level.

Participates in hospital committees and unit specific multidisciplinary conferences, as well as unit staff meetings: distributes staff meeting minutes in a timely manner.

Implementation of unit specific Quality and Performance Improvement Plan, completes monitoring forms and reports findings to Director and Quality and Performance Improvement Committee.

Models leadership and promotes professionalism to assist staff in developing the following: priority setting; team work; flexibility; coordination of activities; organizational skills; delegation; and behaviors consistent with MLKCH Mission & Values.

Facilitates patient progress through the health care system: assists staff in identifying patient’s specialized needs and finding the appropriate resources to meet patient’s needs; intervenes in interdepartmental patient care issues which impact the patient’s movement through the system; advises staff in development of patient plan of care; communicates frequently with the House Supervisor for the coordination of room assignments and staffing; initiates, coordinates, directs ACLS protocols in the unit.

Completes schedule for unit(s) in Clairvia, assuring adequate coverage at all times to meet regulatory requirements.

Maintains standard of care by monitoring staff activity and adjusting assignments as needed: monitors orientee’s activities and assists preceptors in enhancing orientee’s experience; assist with difficult orientation situations and/or assignment needs; delegates patient care activities to ensure they are completed by the end of the shift; assigns patient admissions and transfers; monitors patient care and provides feedback to staff members on patient care practices.

Holds staff accountable for the care of assigned patients; ensures staff education; confers with staff and makes rounds on patients during the shift and as needed; audits patient charts/records for compliance; assesses the patient and family responses to nursing care; performs specialized technical skills related to specific clinical patient population.

Ensures compliance with patient classification system according to standards.

Reviews Clairvia Productivity Monitoring Tool per unit guidelines and for accuracy; utilizes professional judgment and data to make staffing decisions; and communicates staffing decisions to the staffing office / Director.

Participates in hiring process, which may include: review applications; interviews applicants (potential staff members) after the Director’s initial screening; includes shift staff, as appropriate; completes appropriate interview documentation; makes recommendations regarding staffing needs / skill mix.

Counsels staff members as indicated by performance or behavior: utilizes steps in progressive discipline in collaboration with Director; documents according to prescribed procedures and maintains an objective relationship with staff; issues are promptly identified and staff counseled during same shift or next working shift; Director is appraised of all staff counseling.

Conducts evaluations: completes evaluations within the month of the due date; works with staff to determine their realistic goals; meets regularly with assigned staff throughout the year, providing constructive feedback and direction; maintains documentation of progress of employees.

Assess competency, credentials and ensures appropriate orientation to unit for all Registry personnel.

Ensures that staff follow the policy and procedure for working with registry personnel.

Develops and uses a system to continuously evaluate and respond to customer concerns.

Assures that the Watson Model of Care is implemented hospital wide.

Collaborates with Care Management in planning for transfer/discharge and/or admissions of patients.

Promotes staff compliance with hospital safety and emergency procedures on a daily basis.

Guides staff in investigation and completion of variance reports and forwards completed reports to Director.

Review Payroll in Kronos: monitors overtime; monitors usage of agency personnel; monitors tardiness and absenteeism.

Maintains intimate knowledge of hospital policies and procedures and acts as a resource for the RN’s on the units.

One day per pay period, will take the role of House Supervisor to maintain competencies for staffing coverage as needed.


Education Bachelor of Science degree in nursing preferred; Master’s in Nursing preferred (individuals without a Bachelor’s/Master’s will be required to complete the degree within 5 years of their hire date).


Qualifications/Experience Minimum of five (5) years of clinical nursing experience in nursing with regard to regulatory guidelines and standard of practice.

Minimum of three (3) years management experience.

Current California Nursing license C.

Special Skills/Knowledge Bilingual skills preferred (Spanish) Basic computer skills Current Basic Life Support (BLS), Advanced Cardiac Life Support (ACLS) and PALS Experience with an Electronic Medical Record preferred