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Front Desk Attendant

Performance Lab

This is a Full-time position in New York, NY posted Today.

Performance Lab by The Wright Fit Team: 

As an emerging leader in the fitness industry, there’s no better place to gain first-hand experience at the crossroads of hospitality, health, wellness, and fitness.

If you are a self-starter, customer focused, and a team player with a passion for fitness, then Performance Lab by The Wright Fit is the right fit for you! 

Your Impact: 

Our Customer Service Specialists are responsible for delivering the highest quality customer service to all of our clients through effective communication and extensive knowledge of Performance Lab’s unique fitness and wellness classes.

Through relationship development, they will be able to proactively meet the needs of clients and provide them with a platform to succeed! 


  • Provide high level customer service and hospitality to clientele. 
  • Provide floor supervision and maintenance of the fitness center and equipment. 
  • Assist clients with any questions about classes and knowledge of the equipment and services. 
  • Coordinate and sell classes, memberships, and packages. 
  • Assist in organizing and managing events at the fitness center. 
  • Attentively and promptly respond to clients’ needs. 
  • Assist management in daily tasks and projects. 
  • Maintain a positive attitude and take initiative. 
  • Work as a cohesive team with all Performance Lab members to ensure efficiency and camaraderie. 
  • Answer phones, emails, and operate MindBody software. 
  • Maintain an active CPR/AED certification. 
  • Maintain in conduct and actions Performance Lab’s aesthetic, atmosphere, culture, vision, purpose and values. 
  • Compliance with quality assurance expectations and standards that may require you to sit, stand, or walk for extended periods of time, as well as lift and move heavy objects

Job ID: 33d6fa2