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Cox Communications Inc: Netcool Software Engineer Ii

Cox Communications Inc

This is a Full-time position in Atlanta, GA posted September 20, 2020.

Primary Location: 6305 Peachtree Dunwoody Rd, Atlanta, GA, USADivision: Cox Communications IncJob Level: Individual ContributorTravel: NoSchedule: Full-timeShift: Day JobRequisition Number: 206223The Netcool Software Engineer Level II is responsible for hands on development as well as providing operational support for the platform to ensure high availability.

The candidate should have experience with administering and maintaining an enterprise deployment of Netcool and should be proficient in developing Netcool rules, tools, automations and Netcool Impact policies.

The selected candidate will be expected to work in a team environment developing and maintaining a multi-tiered Netcool solution with a as needed support shift schedule.Primary Responsibilities and Essential Functions: Work with process owners and business analysts to understand the challenges that face Tier 2/NOCs with their handling of Network and Application Incidents that are derived from monitoring.

Recommends viable solutions to that improve the effectiveness of the platform that ultimately reduce ticket volume through alarm correlation.

Provides input into story sizing, backlog grooming, and release planning.

Provides and contributes to low level solution designs to support project and complex enhancements.

Performs data analysis, coding, testing, integration and maintenance of applications.

Assists in reviewing the current technical architecture, including design patterns and development methodologies.

Understands technical architecture and writes software that is aligned with agreed upon standards.

Performs trouble-shooting efforts and investigations when necessary.

Provides ongoing support, and maintenance of deployed products.

Actively participates in the engineering community, staying up to date on new software technologies and best practices and shares insights with others in the organization.Qualifications:Minimum: 3+ years experience working with Network Monitoring 3+ years with hands-on experience with Netcool Object Servers, WebGUI, Probes, Gateways and Impact or a similar product Knowledge of policy development using Impact Policy Language (IPL) or JavaScript for Netcool Impact or similar product Analytical and troubleshooting skills to debug issues related to the operations of a multi-tiered Monitoring Platform Experience with writing SQL and a good understanding of databases concepts, including language constructs, database versus table versus column, triggers etc.

Strong communication skills and ability to work in a collaborative team environment.

Preferred: Hands-on experience in the installation, configuration and troubleshooting with Network Monitoring systems, preferably Netcool version 8.1 Experience with the development of event engineering rules and lookup files for network probes Proficient with tools, dashboards, filters, views development for Monitoring GUIs Proficient with designing and implementing automation and triggers within monitoring systems (preferably Netcool Omnibus) Proficiency with Unix Operating Systems such as Linux Experience with Unix Shell Scripting and Perl or Python Scripting is a plus Netcool certifications are a plusWho We AreAbout Cox CommunicationsCox Communications is committed to creating meaningful moments of human connection through broadband applications and services.

The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states.

We’re dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique.About CoxWe are the Cox family of businesses.

We’ve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us.

Our primary divisions – Cox Communications and Cox Automotive – are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators.

We’re also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation.

We’re looking for the talent today who will be our leaders tomorrow.

Sound intriguing?

Learn more about where we are today, where we hope you’ll be going with us, and the common purpose that unites us at coxenterprises.Com.Cox is an Equal Employment Opportunity employer All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services.

Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility.

Cox is not responsible for any fees or charges associated with unsolicited resumes.