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Service Technician, Small Engine Repair

Sears Home Services

This is a Contract position in Grand Rapids, MI posted September 22, 2020.

Req/Job ID: 997169BR Employing Entity: Transform SR LLC Employment Category: Regular, Full-time Job Function: Repair/Installation Store ID: 28016: IH-Grand Rapids MI A sign on bonus may apply to qualified candidates Transform Home Services LLC is a leading provider of Home Improvement, Protection and Repair services nationwide.

We serve over 10 million customers annually with services including Appliance Repair, Home Warranties and Home Improvement solutions such as Kitchens, Windows, Doors, Flooring, HVAC and more.

We partner with most of the leading Home Services related retail brands including Sears to help customers improve their homes and the appliances within.

As a Small Engine Repair Technician, you must be highly organized and possess excellent communication skills.

We are seeking a dedicated team player who is able to ensure fast, flexible, and expert service to every customer via excellent time management skills.

SERVICE TECHNICIAN LAWN EQUIPMENT REPAIR SMALL ENGINE REPAIR At Sears, we provide competitive pay and ongoing training in a collaborative, supportive, and team-oriented setting.

In the Service Technician role, you will enjoy working independently as a representative of a leading retailer and in-home service provider.

For the Service Technician, we provide the following: Service van Specialized tools Uniforms Laptop computer Smartphone Home dispatched (most locations) Industry training Various incentive plans Career opportunities Job Requirements: SERVICE TECHNICIAN LAWN EQUIPMENT REPAIR SMALL ENGINE REPAIR As a Small Engine Service Technicians have opportunities to repair Lawn and Garden Equipment, Riding Mowers, Push Mowers, Tractors, Tractor Attachments, Tillers, Snow Throwers, Log Splitters, Chippers, Shredders, VACs, Grills, Power Tools, Garage Door Openers, Recreation Equipment and a variety of home appliances in the customers’ homes.

Repair responsibilities include: Providing timely and quality repairs of customers’ products Maintaining high-quality customer service and care Promoting and selling additional products and services Meeting key performance metrics and/or productivity goals Providing knowledgeable and courteous repair service Looking for ways to improve business performance and enhance the customer experience Communicating benefits of the Value Added Services Process to the customer Maintaining truck stock inventory within the prescribed company guidelines and standards Following the truck maintenance schedule and keeping a clean, organized truck SERVICE TECHNICIAN LAWN EQUIPMENT REPAIR SMALL ENGINE REPAIR As Small Engine Service Technician, you must be highly organized and possess excellent communication skills.

We are seeking a dedicated team player who is able to ensure fast, flexible, and expert service to every customer via excellent time management skills.

Requirements of the Service Technician role include: High school diploma or general education degree (GED) At least 1 – 2 years of small engine repair technician experience, preferred Ability to use a computer for parts inquiries and ordering Working mechanical knowledge, including the use of tools and test equipment Ability to perform accurate repair of customer product Ability to follow directions and specific process steps to ensure quality workmanship Flexibility to work variable and flexible hours, including overtime Must complete all technician training elements within required timeframes Must possess and maintain a valid state driver’s license for the state in which you are applying Must be at least 18 years of age Ability to occasionally lift up to 100 lbs.

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