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Retail account manager

Aliments Fontaine Santé inc.

This is a Full-time position in Toronto, ON posted January 10, 2019.

General responsibilities:

Reporting to the Retail Sales Manager, the Retail account manager’s main responsibility is to develop Fontaine Santé’s grocery sales by providing professional and excellent shelf management services. They will work in close collaboration with all Stores’ deli personnel. The Retail account manager will be covering eastern GTA territory.

Main objectives

  • To develop the company’s supermarket sales
  • To provide excellent customer service in store

Expected results

  • Covering a minimum of 10-15 calls per day – Monday – Friday
  • Maximizing shelf space and optimizing the assortment.

Daily duties

  • Maintains store shelves for all products; removes damaged or outdated products, sets store shelves, provide optimal display for our products
  • Maintains and increase shelf space in all assigned stores
  • Maintains inventory by restocking shelves
  • Observes stores inventory levels and prompts reorders when levels are low
  • Reports daily activities, information about competitors, growth, expansion etc
  • Schedules his routing in order to cover the top stores on a regular basis
  • Any other duties as assigned by Sales Manager

General duties

  • Arranges for returns and credits for damages or outdated products
  • Describes product features and benefits to Deli personnel and managers
  • Completes administrative reports concerning shelf space, inventory and pricing for our products and our competitors’ products on a weekly basis
  • Maintains excellent customer relationships by visiting Deli managers, answering their questions, responding to special requests
  • Area is North GTA


  • Two (2) to three (3) years’ experience in sales and merchandising
  • Knowledge of the MS Office suite
  • Professional, self-motivates and reliable
  • Excellent communication skills
  • Detail focussed and strong organizational skills

Job description

Direct supervisor: Ontario Sales Manager

Status: Full time

Salary base: Annual + Bonus

Skills Required

  • Education level: University
  • Work experience (years): 3-5 years


Salary: N/D